This Refund Policy applies to paid services offered by Bright Edutech Pvt Ltd. Our first counselling session is free, so most enquiries involve no payment at all.
Free counselling
Initial counselling is provided free of charge. No payment is required to receive guidance about courses, boards and colleges.
Paid services
If you choose to engage us for a paid admission support service, the scope and fees are agreed with you in advance in writing or over a recorded communication.
Refunds
- If you cancel a paid service before we have begun substantial work, you may request a refund of amounts paid, less any non refundable charges already incurred on your behalf.
- Once admission processing, documentation or third party payments have been made on your behalf, those amounts are non refundable.
- Fees paid directly to colleges, boards or third parties are governed by their own refund rules, not ours.
How to request a refund
To request a refund, contact us using the details below within 7 days of the payment, describing your request. We will review and respond within a reasonable time.
Jurisdiction
This policy is governed by the laws of India, subject to the jurisdiction of the courts at Malda, West Bengal.
Contact
For any questions about this refund policy, contact Bright Edutech Pvt Ltd at info@brightedutech.in or +91 9134332723. Registered office: Vivekandapally (Behind Jay Lodge), Malda, West Bengal 732101. CIN: U85499WB2025PTC285403.
