We take feedback and complaints seriously. If you are unhappy with any part of our service or how your personal data has been handled, please raise a grievance and we will work to resolve it fairly and promptly.
How to raise a grievance
Send an email to info@brightedutech.in with the subject "Grievance", or call +91 9134332723. Please include your name, contact details, and a clear description of the issue along with any relevant information.
Our process
- We acknowledge grievances within a reasonable time of receipt.
- We review the matter and may contact you for more information.
- We aim to resolve most grievances within a fair and reasonable period.
Data protection grievances
For grievances relating to your personal data under the Digital Personal Data Protection Act, 2023, please mark your message clearly, and our Grievance Officer will address it in line with applicable law.
Grievance Officer
Grievance Officer, Bright Edutech Pvt Ltd, Vivekandapally (Behind Jay Lodge), Malda, West Bengal 732101. Email: info@brightedutech.in.
Contact
For any questions about this grievance redressal, contact Bright Edutech Pvt Ltd at info@brightedutech.in or +91 9134332723. Registered office: Vivekandapally (Behind Jay Lodge), Malda, West Bengal 732101. CIN: U85499WB2025PTC285403.
